ORGANIZATION OF PERSONAL RECEPTION OF CITIZENS IN LOCAL SELF-GOVERNMENT BODIES

Abstract. This article is devoted to the organization of personal reception of citizens in local self-government bodies. Personal reception is a way of filing appeals and one of the forms of realization of the constitutional right of citizens to appeal.

Keywords: personal reception, appeals, local government.

The procedure for conducting a personal reception of citizens should be posted in a place publicly accessible to citizens, on the official websites of local self-government bodies or on the information stands of the reception in local self-government bodies. The procedure for receiving and considering appeals is regulated by Federal Law No. 59-FZ of May 02, 2006 "On the Procedure for Considering Appeals of Citizens of the Russian Federation" [1]. Article 13 of Federal Law No. 59-FZ of May 02, 2006 "On the procedure for considering appeals from Citizens of the Russian Federation" contains information about personal receptions of citizens:

1. Personal reception of citizens in local self-government bodies is carried out by their heads and authorized persons. Information about the place of reception, as well as about the days and hours set for reception, is brought to the attention of citizens.
2. At a personal reception, a citizen presents a document certifying his identity.
3. The content of the oral appeal is entered in the personal reception card of the citizen. If the facts and circumstances stated in the oral appeal are obvious and do not require additional verification, the response to the appeal with the consent of the citizen can be given orally during a personal reception, which is recorded in the personal reception card of the citizen. In other cases, a written answer is given on the merits of the issues raised in the appeal.
4. A written request received during a personal reception is subject to registration and consideration in accordance with the procedure established by this Federal Law.
5. If the appeal contains issues, the solution of which is not within the competence of this state body, local self-government body or official, the citizen is given an explanation of where and in what order he should apply.
6. During a personal reception, a citizen may be refused further consideration of an appeal if he has previously been given an answer on the merits of the issues raised in the appeal [2].

The reception of citizens is carried out on the day and time allotted for this. Heads of local self-government bodies or persons authorized to do so may host citizens. If the facts and circumstances of the citizen's oral appeal are obvious and no additional verification is required, then the head can give an answer immediately during an oral conversation, after which an entry is made in the citizen's personal reception card. If a citizen's appeal requires additional verification, then the answer is given in writing.

In local self - government bodies , the following categories of citizens have the right to personal reception out of turn:

1. Heroes of the Soviet Union, Heroes of the Russian Federation, full cavaliers of the Order of Glory, Heroes of Socialist Labor, Heroes of Labor of the Russian Federation, full cavaliers of the Order of Labor Glory;
2. Invalids of the Great Patriotic War, veterans of the Great Patriotic War, former minor prisoners of concentration camps, ghettos and other places of forced detention created by the fascists and their allies during the Second World War;
3. Disabled persons of the I and II disability groups, their legal representatives (one of the parents, adoptive parents, guardian or trustee) on issues concerning the interests of disabled persons, whose representatives they are;
4. Members of large families;
5. Pregnant women;
6. Citizens who came to a personal reception with a child (children) under the age of three years inclusive;
7. Persons awarded the honorary title;
8. Orphans and children left without parental care;
9. Citizens exposed to radiation as a result of the Chernobyl disaster [3].

Summing up, it can be concluded that work with citizens' appeals is clearly regulated by the law of the Russian Federation, which takes into account all aspects regulating citizens' appeals.